Current Availability
Available for Part-Time Remote Consulting
Transforming IT Solutions for Mission-Critical Success:
Experienced ServiceNow Developer and IT Solutions Architect with a proven track record in international government and defense operations.
Who am I?
With over 15 years of experience in developing and managing IT solutions for high-stakes environments, I specialize in custom ServiceNow applications and enterprise IT consulting. My career has taken me from the U.S. Embassy in Baghdad, Djibouti, Germany and NASA’s Kennedy Space Center, delivering technology solutions that drive operational success and secure outcomes. With advanced certifications in ServiceNow, Microsoft, and cybersecurity, I offer a comprehensive suite of IT development and consulting services tailored to complex and evolving needs.
Custom Application Development
Helping organizations streamline workflows and enhance user experiences with tailored web applications. From personnel accountability to resource management, I build robust solutions that integrate seamlessly.
IT Solutions and Consulting
Specializing in reliable IT operations and infrastructure management with expertise in secure, mission-critical environments. I provide strategic planning, disaster recovery, and optimized IT performance to ensure resilience and efficiency in complex settings.
Security and Compliance Consulting
Leveraging my expertise in secure government settings, I deliver robust security and compliance consulting. With certifications like DoD 8570 and Security+ CE, I implement best practices in security protocols, policy audits, ITIL-based incident management, and ongoing risk mitigation.
Business Automation Solutions
Streamlining business processes through custom automation solutions that boost efficiency and reduce manual workloads. With extensive experience in ServiceNow, SharePoint, and enterprise-level IT systems, I design and implement tailored automation tools that align with your business goals, drive productivity, and enhance operational agility.
Custom ServiceNow Application Development
Transform your workflows with tailored ServiceNow applications designed to meet unique business needs. From process automation to custom dashboards, I create solutions that enhance user experience and streamline operations.
ServiceNow Workflow Automation
Boost productivity and reduce manual tasks with customized workflow automation in ServiceNow. I design automated processes that align with your operational goals, saving time and improving accuracy across departments.
ServiceNow Maintenance and Support
Stay focused on your business while I handle ongoing ServiceNow maintenance, updates, and troubleshooting. With proactive support and performance monitoring, I help keep your systems secure, responsive, and aligned with your goals.
Certifications
ServiceNow
Certified Application Developer (CAD)
Certified System Administrator (CSA)
Microsoft
MCSE - Microsoft SharePoint Server
MCSA - Microsoft SQL Server and Windows Server
Cybersecurity
CompTIA Security+ CE (Expires 02/2026)
DoD 8570 IAT Level II, IAM Level I
Skills
Technical Skills
Languages
JavaScript, SQL, HTML, ColdFusion
Platforms
ServiceNow, SharePoint, SQL Server
Soft Skills
Strategic problem-solving in dynamic environments
Effective liaison and cross-department communication
Experience in multicultural, international teams and high-stakes projects
